Shipping & Returns Policy
My Nature Coach
Shipping Policy:
We at My Nature Coach are committed to delivering high-quality Ayurvedic products to your doorstep efficiently and securely. Please review our shipping policies below:
- Processing Time: Orders are typically processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
- Shipping Time: Standard shipping within India takes approximately 5-7 business days. International shipping times vary based on the destination and shipping method chosen.
- Shipping Charges: Shipping charges are calculated at checkout based on order value and destination. We may offer free shipping on select orders, subject to promotions.
- Order Tracking: Once your order has been dispatched, you will receive an email or SMS with tracking details.
- Delivery Delays: While we strive to meet delivery timelines, unforeseen circumstances like weather conditions, natural calamities, or courier delays may impact delivery. We appreciate your patience.
Returns & Refunds Policy:
We prioritize customer satisfaction and stand by the quality of our products. If you are unsatisfied with your purchase, please review our return and refund policies:
- Eligibility for Returns: Customers can return products within 3 days of delivery, provided the product is unused, unopened, and in its original packaging. Returns must be arranged and shipped by the customer at their own expense.
- Return Process: To initiate a return, email us at support@mynaturecoach.com with your order details, reason for return, and supporting images (if applicable). Our team will review your request and guide you through the process.
- Refunds: Once the returned product is received and inspected, refunds will be processed within 7-10 business days. Refunds will be issued via the original payment method.
- Damaged or Incorrect Orders: If you receive a damaged or incorrect product, notify us within 24 hours of delivery with images. We will arrange for a replacement or refund at no additional cost.